Privacy Policy

Last Updated: March 12, 2026

1. Introduction

Welcome to Cafe De Mama ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.cafedemama.com) or use our services, including our SMS text messaging program.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Place an order online or in-store.
  • Opt in by entering your phone number during checkout on the website or when placing an order in-store.
  • Contact us for customer support.

This information may include your name, phone number, email address, payment information, and order history.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Send you order confirmations, status updates, and receipts via email or SMS.
  • Communicate with you regarding our products, services, and promotions (if opted-in).
  • Improve our website and customer service.

4. Mobile Phone Number Usage & SMS Notifications

By providing your mobile phone number, you explicitly consent to receive transactional SMS messages such as order confirmation, order status updates, and pickup-ready notifications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Customer information may be shared with service providers only as needed to operate the business, fulfill orders, process payments, and send transactional notifications. We do not describe promotional or marketing SMS; our primary use case is transactional order notifications.

5. Opt-Out Instructions

SMS Communications: You have the right to opt-out of receiving SMS messages from us at any time. To stop receiving text messages, simply reply STOP to any message you receive from us. For assistance or more information, reply HELP.

Email Communications: You can quickly unsubscribe from our promotional emails by following the secure unsubscribe link located at the bottom of our emails.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage of information can be entirely secure.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at our store locations.